We’re thrilled to announce that we’ve partnered with Burhan, Mo, and Allan and the Rondah team as they use AI to reinvent patient engagement in the dental industry. The dental industry continues to both grow and consolidate, and with that means the professionalization of the infrastructure and services that power great patient experiences.
In an industry that still relies heavily on voice for patient coordination, Rondah has built an AI platform that allows dental practice operators to leverage AI powered voice agents to handle inbound and outbound communication for practices, freeing up existing clinical and operational staff to focus on delivering great care (you can try talking to Rondah here). In addition to serving customers in a low error rate manner, while capturing visits they might otherwise have lost, voice AI is a powerful modality to better engage customers across other critical functions such as billing management, treatment plan coordination and insurance & benefit management. We believe advances in memory capability will greatly enrich how patient engagement can transform the clinical operations and experience.
We think the Rondah team is uniquely positioned to build a steep and durable wedge into this market, combining industry experience, strong technical expertise and a unique moment in time where the technology around voice and dialog quality is hitting a threshold that is a 10x experience for consumers. We believe great market timing is critical, and the dental industry has been a steady, secular growth market for decades, and is now going through both consolidation and an accelerated technology adoption period across the entire patient to clinican toolset.
We are excited to co-lead this round with 2048 and support the Rondah team as they scale their team in NYC.
